Water Damage Experts for Gardner & Worcester County
From frozen pipes in the dead of winter to basement flooding during a spring thaw, Ferris Water Damage Restoration provides professional, reliable service to protect your New England home.
Schedule Your AssessmentFor 24/7 Emergency Service, Call (978) 285-5131
The Ferris Standard of Service
New England Ready
We are experts in the unique challenges Massachusetts weather throws at us. We specialize in mitigating damage from ice dams, burst pipes from deep freezes, and flooding from rapid snowmelt—protecting the historic and modern homes of Gardner, Leominster, and Fitchburg.
IICRC Certified Professionals
Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This means we adhere to the highest industry standards for water mitigation, ensuring your property is dried and restored correctly and safely.
Insurance Claim Assistance
Navigating an insurance claim can be as stressful as the damage itself. We work with all major insurance providers, providing thorough documentation, clear communication, and professional advocacy to help streamline your claim and ease your burden.
Our Specialized Water Damage Services
Immediate Water Extraction
When water enters your home, time is the enemy. Our first priority is to remove all standing water using powerful, professional-grade extraction equipment. We act swiftly to get water out of carpets, off hardwood floors, and out of basements and crawl spaces. This immediate action is the most critical step in preventing moisture from wicking into drywall, insulation, and structural framing, which can lead to far more extensive and costly repairs. We treat every call in the Gardner area as an emergency, ensuring our team is on-site quickly to halt the damage in its tracks.
Advanced Structural Drying
Once the bulk water is removed, the real science of drying begins. Simply removing visible water is not enough; hidden moisture trapped in building materials is the primary cause of mold growth and long-term structural issues. We strategically place high-volume air movers to enhance evaporation and commercial dehumidifiers to pull that moisture out of the air. We use precision moisture meters to monitor the drying process, ensuring your home's wood, drywall, and subflooring are returned to their proper equilibrium moisture content. This meticulous process is what truly saves a property from secondary damage.
New England Winter Damage Solutions
Winters in Worcester County are unforgiving. We are specialists in dealing with their consequences. An ice dam on your roof can force water back under your shingles, causing significant damage to attics, insulation, and ceilings. We offer safe, professional steam-based ice dam removal that won't damage your roof. We also handle the aftermath of frozen pipe bursts, one of the most destructive winter events. Our rapid response helps contain the massive amount of water released, and our expert drying prevents the mold growth that can follow, protecting the integrity and value of your home.
What Your Neighbors Are Saying
"After a pipe burst in our basement this January, we were in a panic. Ferris Restoration was here within an hour. They were calm, professional, and explained everything. They truly saved our home from a much bigger disaster. Can't recommend them enough."
"The ice dam on our roof was causing a leak in our living room. Ferris came out and removed it safely with steam and then helped us dry out the attic space. They were professional from start to finish. A great local company you can trust."
"We used Ferris to handle a water issue in our commercial property in Leominster. Their team was efficient, well-equipped, and worked around our business hours. The documentation they provided for our insurance was perfect. True professionals."
Take the First Step Toward Restoration
Whether you're facing an emergency or have questions about a moisture issue, our team is ready to help. Contact us for a prompt, professional response.